We understand the importance of privacy to our customers and visitors to SKYNET Web sites. For many years, our policy has been to treat what we learn about our customers as confidential. For example, we will not give or sell confidential or Personal Information (as described below) about our customer to any third party not affiliated with their transaction, except as necessary to provide our services to the customer, as required by law, or in connection with an investigation of possible illegality or misuse of our services.

We collect and store information about every package we handle so that we can efficiently provide the package delivery services demanded by our customers. We use information about our customers, their packages, and their shipping activity to provide or enhance the services we make available to our customers, communicate with our customers about additional services they may find of value, satisfy our legitimate business interests (including performing trend analysis and market studies), set prices, establish credit, fulfill a Contract of Carriage or Service Agreement, accomplish the billing function, and comply with government regulations.

Examples of information that we collect include names, addresses, e-mail addresses, credit card numbers and telephone numbers. Some of the information collected by SKYNET is data which relates to an identifiable person ("Personal Information"). We never sell information to third parties that could be used to specifically identify an individual customer or group of customers. Finally, we do provide Personal Information to government agencies as required by law or regulation, and in connection with investigations of possible illegality or misuse of our services.

In addition to the uses of the information described in the paragraphs above, we collect telephone numbers and e-mail addresses in the event that we have to contact the shipper, or the shipment recipient or addressee, to resolve a question or provide shipment status information.

Security and Integrity of Information

We treat our data as assets that must be protected against loss and unauthorized access. We employ information security techniques to appropriately protect confidential information from unauthorized access by users inside and outside the company. Access to customer information is limited to those employees who have a legitimate business need for that information.

SKYNET employs generally accepted information security techniques such as firewalls, access control procedures and cryptography to appropriately protect confidential information from unauthorized access.

Retention of Customer Information

We retain information, including Personal Information, about customers as necessary for business purposes and as required by government regulation. For example, we retain information about packages, including names and addresses, so that we can provide proof of delivery information and to process claim requests. We carefully dispose of records and delete information when retention periods expire.

What Information We Collect And How We Will Use It

Users can visit most areas of our Web site without revealing who they are or providing any information about themselves. However, some of our interactive services require that users identify themselves in order to enable the interactive function. We may ask users to provide some Personal Information in these situations.

Links to Other Sites

SKYNET provides links to external sites as a convenience to the user. The inclusion of any link does not imply our endorsement of the external site company, its Web site, or the products and services it promotes and sells. SKYNET is not responsible for the privacy practices or the content of such Web sites.

Cookies

A cookie is a series of data characters that, when programmed into a web site, is placed by the web server into the browser's application folder on your computer. Once placed onto your machine, the cookie will allow the web site to "recognize" you as a unique individual. Cookies are used to achieve two goals. The first is to provide SKYNET with the capability to personalize information for certain segments of its customer base. Secondly, in some instances, cookies are used to allow SKYNET the opportunity to associate individual customers with their information profiles.

Can cookies be removed from my hard drive?

Yes, cookies can be removed from your hard drive. Also, depending on what type of web browser and what browser version you are using, you may be able to change the properties on your cookie file so that cookies are not used or saved. Please check with your browser provider for more information on removing cookies.

Assent

Your continued use of this site signifies your assent to the SKYNET Privacy Policy. We reserve the right, at our discretion, to modify, add, or remove portions of this policy at any time by posting the revised policy on our Web sites. Please check this page periodically for changes.

Contacting SKYNET

If you have questions about this privacy statement, the practices of this site, or your experience on any of our Web sites, you can contact: webmaster@skynet-international.com or call us on +1 703 683 7707.